Order & Shipping

Checkout

When you find a product you love click the button “Add to Cart”. Then you can either continue shopping or simply proceed to checkout.

The checkout process is quick and straightforward. You can create an account to keep your order history or simply proceed using our guest checkout. You will only need to checkout once despite the number of items you have in your shopping cart. Once you have placed your order you will receive an e-mail acknowledgment before we initiate our validation process.

Be sure to double check all the personal and postage details. If incorrect information is provided Gwery does not take responsibility for missing packages.

Payment methods

- Credit Card: Visa, Mastercard or Maestro

- Paypal

- Multibanco

- MbWay

Shipping

Orders are generally dispatched within 1 working day. As soon as your order has been processed, a tracking number will be provided so you can follow your order so please make sure to refer to your email when opting for a guest checkout.

Your order will then be shipped directly to you via UPS (worldwide) or MRW (Portugal/Spain).

- Portugal & Spain except islands (via MRW): 1-2 working days | Free shipping on all orders

- European Union (via UPS): 1-3 working days | Free shipping on orders above 100€

- Rest of the world except islands (via UPS): 1-5 working days |*No free shipping

 

Countries outside of the European Union may be subject to additional duties to be paid.

 

As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you reside in; payment of these is necessary to release your order from customs on arrival.

The final value of your order does not include any additional duties required. The carrier, prior to delivery, will inform you of the additional duties. If you refuse to pay the duties to release your order, the order will subsequently be returned back to us and refunded. A shipping & handling fee may be deducted from your refund.

We want to make your customer experience as pleasant as possible, so if you have any doubt feel free to contact us at general@gwerystore.com.

 

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